Understand what users abroad really need. Collect structured feedback to shape better policies and services.
Policymakers often lack direct input from users living abroad. Traditional surveys sent via email have low response rates, and the people who do respond may not represent the broader community. Buitenland Loket gives you access to an engaged audience that is already using the platform for their daily needs, resulting in higher participation and more representative data.
Through the management portal, government institutions can create surveys with various question types: multiple choice, rating scales, open text, and more. Surveys can be targeted to specific countries or published globally. Results are collected anonymously and presented in a clear dashboard with charts and exportable data.
Survey results help you identify patterns and trends that might otherwise go unnoticed. Whether it is understanding barriers to consular services, gauging satisfaction with current communication, or exploring new service needs, the data you collect feeds directly into evidence-based decision making.
See how this feature works in practice.