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Core Feature

Direct Emergency Messaging

Communicate with users abroad in seconds, not days. No email lists, no outdated contact databases. Just direct, instant delivery.

Why This Matters

Traditional communication channels like email newsletters or social media posts are unreliable for reaching citizens in critical situations. Email addresses go stale, social media algorithms limit visibility, and not everyone follows embassy accounts. Buitenland Loket provides a dedicated, reliable inbox that citizens actually check because it is part of the app they use for their daily administrative needs abroad.

Inbox
Dutch Embassy Colombia2 min ago

Safety Alert: Flooding in Cartagena Region

Urgent
Ministry of Foreign Affairs1 hour ago

Updated Travel Advisory

Consulate GeneralYesterday

Passport Services Update

How It Works

Through the Mijn Buitenland Loket management portal, authorized government personnel can compose and send messages to citizens. Messages are delivered instantly to the in-app inbox. You can target all users in a country, narrow it down to a region, or even reach people in a specific city. Citizens receive a push notification and can read the full message within the app.

Compose Message
Target Audience
ColombiaCartagena Region
Priority
UrgentNormal
Message
Due to severe flooding in the Cartagena region, we advise all Dutch citizens to...
Estimated reach: 847 citizens
Send Message

Privacy First

The entire messaging system works without collecting or storing email addresses, phone numbers, or any other personal contact information. Citizens receive messages based on their selected country and detected location, not based on a personal profile. This means you can reach thousands of citizens while fully respecting their privacy.

No email addresses collected
No phone numbers stored
No personal profiles accessed
Location-based, not identity-based

Real-World Examples

See how this feature works in practice.

Natural Disaster Warning
An earthquake hits a region in Turkey. The Dutch embassy sends an immediate safety alert to all users detected in the affected area, with instructions on where to find shelter and how to contact the embassy.
Travel Advisory Update
Political unrest escalates in a specific city. The ministry sends a targeted message to users in that city, advising them to avoid certain areas and providing emergency contact numbers.
Consular Service Announcement
An embassy is temporarily closing for renovations. A message is sent to all users in that country with alternative locations and updated schedules for passport services.

Key Benefits

Instant delivery to citizens via push notification
No email addresses or personal data required
Target by country, region, or city
Works alongside existing communication channels
Full audit trail of sent messages
Citizens can respond or create follow-up cases

Want to see direct emergency messaging in action?

We would be happy to walk you through a live demo and discuss how this feature can support your institution.